Custom Extensions for Retail Management Hero (RMH)

At Big Bang Retail Solutions Inc., we specialize in extending the functionality of Retail Management Hero (RMH) to meet the unique needs of your business. Leveraging RMH's extensive Software Development Kit (SDK), we've built industry-specific extensions that streamline operations, enhance customer experiences, and drive growth. With extensive experience in the pet store industry, we've developed solutions that not only benefit pet retailers but also add value to any retail business. Explore our custom extensions below and discover how they can transform your operations.

Astro Loyalty Integration

  • Seamless Loyalty Program Management: Integrate Astro Loyalty (reference: astroloyalty.com) directly into your RMH POS system.
  • Pet Industry Focus: Designed specifically for pet stores, this integration simplifies customer transactions and enhances loyalty program participation.
  • Benefits:
    • Eliminates manual errors and increases accuracy.
    • Speeds up the checkout process for cashiers and customers.
    • Enhances customer satisfaction with a seamless loyalty experience.

Customer Address Lookup

  • Simplify Customer Sign-Ups: Eliminate the frustration of lengthy address entry during customer registration.
  • Accurate and Fast: Automatically populate address fields using a reliable lookup tool, reducing verbal miscommunication and errors.
  • Benefits:
    • Improves data accuracy for customer profiles.
    • Speeds up the sign-up process, reducing drop-offs.
    • Enhances the overall customer experience.
Address Search

Bag Fee Management

  • Automate Bag Fees: Easily add bag fees to transactions based on local regulations or store policies.
  • Customizable: Set fees by bag size, quantity, or customer type.
  • Benefits:
    • Ensures compliance with local laws.
    • Simplifies transactions for cashiers.
    • Provides transparency for customers.

Web Order Double-Check

  • Reduce Errors in Web Orders: Ensure accuracy by double-checking items picked for web orders before checkout.
  • Streamline Fulfillment: Minimize mistakes and improve customer satisfaction.
  • Benefits:
    • Reduces returns and exchanges due to incorrect orders.
    • Improves efficiency in order fulfillment.
    • Enhances the customer experience with accurate orders.
Web Order Double-Check

Why Choose Our RMH Extensions?

  • Industry Expertise: With deep experience in the pet store industry, we understand the unique challenges you face.
  • Custom Solutions: Our extensions are tailored to meet the specific needs of your business.
  • Seamless Integration: Built using RMH’s SDK, our extensions work flawlessly with your existing POS system.
  • Ongoing Support: We provide continuous updates and support to ensure your extensions remain effective and up-to-date.

Frequently Asked Questions

  • Can these extensions be customized for my business?
    Yes! We can tailor our extensions to meet your specific needs and workflows.
  • How long does it take to implement an extension?
    Most extensions can be implemented within 1-2 weeks, depending on complexity.
  • Do you provide training for using these extensions?
    Absolutely! We offer comprehensive training to ensure your team can use the extensions effectively.